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Guides

How to place an order

Placing an order takes you from a product page to a paid order: sign in, add products, review your cart, choose delivery or pick-up, apply any savings you hold, pay, and then check the order under Orders in your account.

  1. Step1

    Create an account or sign in

    Create an account in three steps: first your email address and a password of at least ten characters; then your first name, last name and date of birth, ticking the box to confirm you understand that liquor is only sold to customers aged 18 or over (you can still sign up if you are younger); then a referral code if you have one, and your agreement to the Terms and the Privacy Policy. Finally, enter the code we email you, because checkout does not start until that address is verified. If you already have an account, sign in instead: adding a product while signed out sends you to the sign-in page and returns you to the product afterwards.

    Create account
  2. Step2

    Add products to your cart

    Press Add to cart on a product page, or the plus button on a product card. The button then turns into a quantity control, where you can type a number or use the minus and plus buttons. Stock is checked again each time, so a product that has just sold out is reported as currently unavailable instead of being added. The cart count in the header updates straight away, and you can open the cart whenever you are ready. Liquor can only be added by signed-in customers aged 18 or over who have added their date of birth.

    Browse products
  3. Step3

    Review your cart

    Open your cart to change a quantity with the minus and plus buttons, remove a single line, or clear the cart entirely. This is also where you can enter a coupon code before you go any further. When the list is right, continue to checkout.

    Cart
  4. Step4

    Choose delivery or pick-up

    Choose a fulfilment method at checkout. Delivery asks for your shipping address and, where a time window is offered, the delivery service confirms it. Pick-up books no delivery slot at all and asks only for a contact name and number. Your billing address, email address and an optional order note are asked for either way.

    Checkout
  5. Step5

    Apply your savings

    In the wallet and savings step you can apply one coupon, redeem membership points up to the limit this order allows, and choose which gift cards to draw on and in which order. The review panel recalculates the total after every change.

  6. Step6

    Choose a payment method and pay

    The payment picker lists only the methods your device and your order actually support. The pay button follows the method you choose: card and Link show the amount, and Apple Pay and Google Pay continue to the wallet. When the savings you applied already cover the whole amount, no payment is needed and the button places the order directly.

  7. Step7

    Check the order afterwards

    Payment returns you to a status page that shows the checkout, order, payment, fulfilment and readiness states together with your order number. The same order stays under Orders in your account.

    Orders